Track 3

Sin Yee is a seasoned nurse with 18 years of experience across various medical disciplines and practice settings. Her career began as a surgical specialty-trained nurse and expanded to include inpatient, specialty outpatient, and subacute community care. 

In 2019, Sin Yee became the Program Nurse Lead of Alexandra Hospital's FAST (Acute) Program. She spearheaded the development and implementation of nurse-led care for a subset of inpatients, partnering with the FAST Program Physicians to create an innovative inpatient nursing care model. She also focused on developing senior staff nurses in holistic care and managing patient transitions across the care continuum. 

 In 2024, Sin Yee led a group of Alex Nurses in expanding Alexandra Hospital's Virtual Care Centre (VCC), a novel care model providing virtual care to community patients through a multidisciplinary team. The VCC is set to scale as part of the National University Health System (NUHS), broadening access to this innovative care model. 

 Currently, Sin Yee leads a group of Alex Nurses in harnessing smart technology to elevate nursing practice and revolutionize care delivery. Her role involves building innovation capabilities among nurses, promoting engagement in healthcare innovation, encouraging the development and presentation of innovative ideas, and fostering a culture of continuous improvement. Through these efforts, Sin Yee drives positive change in nursing practice, leveraging technology and innovation to enhance patient care and improve healthcare outcomes, exemplifying the potential for nurses to lead transformative initiatives in healthcare delivery. 

Discover how Alexandra Hospital is revolutionizing patient care through its cutting-edge Virtual Nursing (VN) program. As healthcare systems globally face aging populations, workforce shortages, and rising costs, this session showcases an innovative approach integrating technology with compassionate care. 

Explore the hospital's implementation of smart wards with AI-powered monitoring systems and how these technologies enhance Virtual Nursing. From remote physician rounds to AI-assisted food intake tracking, gain insights into diverse VN applications across the care continuum. 

Evonne Oh serves as a Nurse Clinician at the National Healthcare Group Polyclinics, where she works with her team to support chronic disease management and nursing innovation initiatives. With training in gerontology and diabetes management, she collaborates with colleagues to implement evidence-based care protocols and integrated care solutions while supporting chronic disease management through team learning and quality improvement programs. 

She contributes to healthcare innovation as co-lead of the Nursing Innovation Community of Practice and as a member of NHGP's Innovation and Research strategic Workgroup. She also supports innovation development across NHG institutions through her involvement in the NHG Group Nursing Innovation Office. To support chronic care development, she is a co-lead for NHGP’s Nursing Cardiovascular Community of Practice, member of NHG’s DM Education Workgroup and NHGP’s Endocrine Specialty Advisory Group. 

Her background includes studies in business, with a Bachelor of Commerce from Curtin University, complemented by clinical training through her Advanced Diploma in Gerontology and Specialist Diploma in Nursing (Diabetes Management & Education) from Nanyang Polytechnic.  

This presentation highlights how nurses at the National Healthcare Group Polyclinics (NHGP) are transforming chronic care management by leveraging on artificial intelligence and healthcare technology. Traditionally, chronic condition monitoring relied on in-person consultations and telephone follow-ups. With the integration of technology, nurses now utilize telehealth tools, remote monitoring systems, and digital documentation to streamline workflows and improve patient outcomes. 

The session explores the practical applications of these technologies, the efficiencies gained, and the challenges faced—including digital literacy gaps, the need for continuous upskilling, and preserving the human touch in care delivery. It also discusses strategies for integrating multiple platforms and adapting nursing workflows to a tech-enabled environment. 

Professor Liaw Sok Ying is the Head of Department for Alice Lee Centre for Nursing Studies at the National University of Singapore. 

Sok Ying’s PRIME research focuses on Patient safety with emphasis on: Recognising and responding to clinical deterioration; Interprofessional collaboration and education, Manpower nursing workforce and development and; Experiential learning using simulation. Currently, she is an Associate Editor of Clinical Simulation in Nursing. 

This work explores the integration of virtual technological resources to enhance face-to-face simulation learning in the development of clinical performance. It includes the design and evaluation of virtual reality and serious games as resource-efficient strategies to complement traditional simulations, offering unlimited opportunities for repetitive training and ongoing competence development.

A related study examined the instructional sequencing of a blended learning approach and its effects on student learning outcomes, emphasizing the importance of scaffolding learners' progression from virtual environments to hands-on simulations. These initiatives contribute valuable insights to the growing body of knowledge on blended simulation-based education in healthcare. 

Ms. Tiffany Tay completed her Diploma in Nursing in 2010. She went on to obtain an Advanced Diploma in Nursing and a Bachelor of Nursing from the University of Sydney in 2014. In 2021, she earned her Master of Nursing from the National University of Singapore.  

She currently leads the TTSH Mobile Inpatient Care at Home (MIC@Home) programme, playing a pivotal role in service development and training. In addition, she sees and manages patients in the General Medicine Complex Care (GMCC) Clinic.

Joyce Lian Xia is an Advanced Practice Nurse in the Department of Endocrinology at Tan Tock Seng Hospital, specializing in diabetes and obesity management. She holds a Bachelor of Nursing (2002), an Advanced Diploma in Emergency Nursing (2004), a Postgraduate Diploma in Higher Education (2009), and a Master of Nursing (2011). In 2015, she completed specialist training at the Joslin Diabetes Center, Harvard Medical School, focusing on the use of technology in Type 1 diabetes care. 

Certified as a Collaborative Prescribing Practitioner since 2018, Joyce manages clinics for brittle diabetes, continuous glucose monitoring (CGM), insulin pumps, and obesity management. She is actively involved in diabetes and obesity education and training both locally and internationally and is a member of the Association of Diabetes Educators Singapore (ADES), the Singapore Association for the Study of Obesity (SASO), and the Endocrine Metabolic Society of Singapore (EMSS). 

In addition to her clinical work, Ms Joyce serves as a clinical co-preceptor for nursing students in the Alice Lee Master Nursing Program and as a clinical facilitator for medical students at Lee Kong Chian School of Medicine. Her research focuses on integrating technology, including CGM, insulin pumps, and telehealth, to improve diabetes and obesity care. She has published numerous studies locally and internationally on these subjects.

This session explores cutting-edge developments in Continuous Glucose Monitoring (CGM) technology and their implications for diabetes management. We will examine emerging innovations such as non-invasive glucose monitoring systems, integration with artificial intelligence for predictive analytics, and smart insulin delivery systems. The discussion will cover recent advances in sensor technology, including extended sensor life, improved accuracy, and reduced calibration requirements. We will also address how these technologies are reshaping nursing practice, enhancing patient care, and improving quality of life for individuals with diabetes. The session will conclude with insights into upcoming developments in CGM technology and their potential impact on future diabetes care delivery. 

Ms Shao Yanli, an Advanced Practice Nurse (APN) with a specialization in Endocrine Medicine, currently serves as a Senior Nurse Clinician at Woodlands Health (WH). Her professional focus centers on diabetes care. Yanli commenced her tenure as a diabetes nurse educator in 2008. Recognizing the influential role of an APN in diabetes care, she pursued a Master of Nursing from the National University of Singapore (NUS) and acquired her APN accreditation in 2013. 

Yanli has been actively engaged in inpatient, outpatient, and community-based diabetes care. She demonstrates a strong dedication to managing patients with complex conditions and multiple comorbidities, fostering collaborative relationships with healthcare professionals to ensure the continuity of high-quality patient care and improved health outcomes. Her expertise encompasses diabetes management in distinct circumstances, including patients on dialysis, during Ramadan, and when traveling across time zones. 

Yanli operates both inpatient and outpatient diabetes services in collaboration with endocrine specialists, including the inpatient diabetes care program (IDCP). Additionally, she leads the WH DM resource nurse program, which is designed to offer inpatients early access to diabetes education through trained ward nurses and to facilitate safe discharge. Furthermore, she plays an integral role in the WH Diabetes Foot Program (DFP) work group, which aims to diminish minor or major lower limb amputation rates through early intervention and secondary prevention strategies. 

1. Diabetes Management and Education 

Continuous Glucose Monitoring Systems (CGMS) provide distinct benefits in education, patient empowerment, and long-term diabetes management. The remote monitoring features of CGMS significantly improve clinician oversight, establishing a foundation for a more agile, technology-driven approach to diabetes care. When utilized effectively, CGMS can instill patients with increased confidence and independence in managing their diabetes, particularly for those with Type 1 Diabetes Mellitus (T1DM). 

(I will share how one of my patients with Type 1 DM has benefited from the subsidized CGMS for her diabetes self-management.) 

2. Inpatient CGMS use 

Continuous Glucose Monitoring Systems provide real-time glucose data that can improve inpatient diabetes management and minimize the need for fingerstick testing. However, there are limitations include potential inaccuracies in critically ill patients, device interference from radiology investigation and certain medication 

Other challenges include hospital IT compatibility, clear clinical protocols and the need for staff training. 

Therefore, it is currently only used in select inpatient population. We need more clinical supporting data and system support to enhance its use in inpatient setting

The digital age is transforming nursing, integrating technology into patient care, education, and administration. Electronic health records (EHRs), telehealth, and mobile health apps enhance efficiency, accessibility, and personalized care.  

Since 2016, MOH 3 Beyonds – Beyond healthcare to health; Beyond quality to value; Beyond hospital to community. A digitally enabled workforce in chronic disease management, such as diabetes care, involves leveraging technology to improve patient outcomes & streamline healthcare delivery.   

Today, technology-enabled tools in diabetes care are personalized with patient-generated health data used to tailor treatment plans and interventions according to their needs and lifestyles. Is it feasible at your work practice? 

Ms Yeo Loo See is the Deputy Director of Nursing Services at National Healthcare Group Polyclinics. She holds a Master in Public Health from the University of New South Wales, a Bachelor of Health Science (Nursing) from the University of Sydney, and advanced training in neuroscience nursing from Austin Hospital. She also holds a Statement of Attainment in Asthma Education and Management from the Asthma Foundation of Queensland. 

Her career spans over four decades, beginning as a Registered Nurse at Tan Tock Seng Hospital, where she progressed through roles including Nursing Officer, Care Path Coordinator, and Case Manager. She later joined the National Healthcare Group, progressing through roles such as Asthma/Respiratory Disease Manager, Senior Nurse Manager, and Assistant Director before assuming her current position. 

Ms Yeo is involved in professional committees, including the NHG Respiratory Steering Committee, SiDRP Steering Committee, DEFINITE Workgroup, Tiered Weight Management Workgroup and NHG Exercise Workgroup. She also leads the NHGP Nursing Ethics & Professional Community of Practice. 

She has presented at multiple conferences, including the Casemix and Disease Management Conferences, sharing insights on pneumonia and asthma management. Her poster presentations have addressed asthma clinical pathways, the effectiveness of Entrusted Professional Activities in competency-based training, and diabetes-related complications.

Adjunct Associate Professor Loh Yong Joo is currently a senior consultant and head of Singapore Tan Tock Seng Hospital (TTSH) Department of Rehabilitation Medicine. His clinical sub-specialty is in neurorehabilitation and research/innovation interests are in rehabilitation technologies especially in the areas of virtual reality, wearable sensors, telehealth, serious gaming, robotics and AI/deep learning in rehabilitation. He is currently also Director of Clinical Innovations in TTSH Clinical Research & Innovation Office (CRIO). 

With the proliferation and advancement in the use of mobile digital phones beyond communications to experiencing immense number of digital applications with different features, people of varying ages including elderly are actively using these applications to support life tasks including payment, seeking information, navigation etc.

In NHG health, for the past decade, we have been collaborating with industry partners to design and implement digital applications that make the care experience more ideal for our residents and/or their family members. However, these are not without challenges including cybersecurity, stakeholder buy-ins and governance etc.  

A reflective discussion on ensuring that technological advancements do not compromise the compassion and empathy cental to nursing care

Dr. Goh Han Leong is the Senior Principal Specialist at Synapxe, Singapore’s national HealthTech agency, where he leads the development of AI and data analytics solutions to enhance healthcare delivery. With over 15 years of experience, he provides strategic direction to stakeholders on the effective application of AI in healthcare. His key projects include using machine learning to predict hospital readmissions and developing a deep learning tool to detect severe pneumonia and COVID-19 from chest X-rays. For his contributions during the pandemic, he was awarded the National Commendation Medal (COVID-19) in 2022. 

In addition to his work at Synapxe, Dr. Goh is an Adjunct Senior Lecturer at the National University of Singapore (NUS), teaching “Healthcare Transformation with Analytics” in the MSc Business Analytics programme. 

Dr. Goh previously served as a project manager and data scientist at Singtel’s Living Analytics Lab, where he applied big data to drive business insights. Earlier in his career, at the Land Transport Authority (LTA), he led the development of digital mobility solutions. 

Beyond his professional roles, Dr. Goh actively contributes to shaping AI standards and promoting best practices. He is a member of the Technical Committee on Artificial Intelligence at the Singapore Standards Council and serves on the Executive Committee of the Singapore Computer Society’s AI & Robotics Chapter. 

Dr. Goh holds both a Doctorate and a Bachelor’s degree in Engineering from NUS and is widely recognized for his expertise and leadership in advancing AI for public good.

In this talk, the speaker examines how data, analytics, and AI—particularly emerging innovations such as Agentic AI and Vision AI—are transforming the landscape of personalized healthcare. Through real-world projects and cross-sector collaborations, he illustrates the potential of AI to enhance clinical workflows and improve patient outcomes. The presentation also emphasizes the foundational role of trust, domain expertise, and context-aware design in successful healthcare AI adoption. Additionally, the speaker will share reflections on the decision-making processes undertaken by stakeholders as they consider integrating technology into their clinical and operational practices. 

A reflective discussion on ensuring that technological advancements do not compromise the compassion and empathy cental to nursing care

Dr. Wang Wenru is a tenured Full Professor at the Alice Lee Centre for Nursing Studies, Yong Loo Lin School of Medicine, National University of Singapore. Prof Wang’s research interests predominantly revolve around chronic illness and long-term care, with a specific focus on cardiovascular health, cardiac rehabilitation, diabetes management, and active aging. Her studies often involve complex psychosocial interventions that employ innovative approaches (mHealth, telemedicine, AI) to design and implement health promotion and secondary prevention strategies.

As a Principal Investigator, Prof. Wang has secured over 30 external competitive grants, amounting to nearly SGD$10.0 million. She has also authored more than 250 peer-reviewed papers in esteemed medical/nursing journals. Recognized as an authority in her field, she has delivered keynote speeches, presented her research, and conducted seminars and workshops at over 100 national and international nursing conferences and universities.

In acknowledgment of her significant contributions to nursing research, Prof. Wang was honored as a Fellow of the American Academy of Nursing in 2020 and was selected as an inductee into Sigma's International Nurse Researchers Hall of Fame in 2023. 

Beyond her research and academic pursuits, Prof. Wang actively contributes to the field of nursing through various appointments. She currently serves as the Chair of the Chronic Illness and Long-term Care Research Programme at NUS Nursing. She acts as an Ambassador of the World Federation of Critical Care Nurses and serves on the Heart Wellness Centre Committee in Singapore.

As a Visiting Professor, she holds positions at Wuhan University, Dalian University, and Anhui Medical University in China. Prof. Wang has also been appointed as an Associate Editor of the European Journal of Cardiovascular Nursing and serves as an Editorial Board member for several renowned international nursing journals. 

Owing to the aging population and demanding lifestyle in Singapore, individuals are increasingly vulnerable to coronary heart disease (CHD). Heart attack, the most severe form of CHD, is a debilitating condition that significantly impacts both physical health and psychological well-being. Mobile health (mHealth), which leverages smartphones, internet connectivity, and communication technologies, has gained popularity in the management of chronic diseases. This study aimed to develop and evaluate an integrated, home-based mHealth cardiac rehabilitation (CR) programme—Integrative Cardiac Rehabilitation Employing Smartphone Technology (i-CREST)—to support patients' recovery following hospital discharge after a heart attack. 

The effectiveness of i-CREST was evaluated in terms of CR participation (i.e., uptake, adherence, and completion), quality of life, symptoms of anxiety and depression, cardiac self-efficacy, and cardiac risk factors, and was compared with a traditional hospital-based CR programme (CBCR). In collaboration with the cardiac rehabilitation team at the National University Heart Centre, Singapore (NUHCS), we recruited 50 post-acute myocardial infarction (AMI) patients. The i-CREST programme demonstrated a significantly higher completion rate (84% vs. 40%; p = 0.001) and superior performance in the 6-Minute Walk Test at 6 weeks (530.8 m vs. 480.2 m; p = 0.017) compared to CBCR.  

This pilot study demonstrated the feasibility of the i-CREST programme, although recruitment strategies require refinement. i-CREST shows promise as an effective and resource-efficient alternative to traditional CBCR. A full-scale study is recommended to validate these findings. 

Yuan Peng is a psychiatric nurse by training with over 10 years of experience in clinical informatics and nursing innovation. He currently serves in dual roles in Informatics and Nursing Innovation at the Institute of Mental Health, Singapore. With deep expertise in psychiatric nursing and healthcare technology, he leads digital transformation and system redesign efforts to enhance patient care and safety. 
 
As chairperson of the Nursing Productivity and Innovation Workgroup, Yuan Peng has successfully led numerous impactful projects, including gamification-based training, robotic process automation (RPA), SharePoint-based solutions, and AI-powered patient identification using facial recognition. These initiatives have significantly streamlined nursing workflows, reduced manual tasks, and improved safety in complex psychiatric care environments. 
 
He is a certified process analyst in Epic Care Inpatient and Cogito Reporting, and is also certified in Project Management (PMP). Academically, he holds a BSc in Nursing, an Advanced Diploma in Mental Health, and a Master’s Degree in Information Studies. 
 
Yuan Peng actively contributes to professional development and education, having designed and delivered comprehensive training programmes in Microsoft 365 tools, GovTech OGP platforms, and prototyping & design thinking in partnership with NHG CHI CHILL and NYP School. A passionate mentor and dedicated healthcare innovator, he is committed to nurturing future nurse leaders and transforming healthcare through research, innovation, and the intelligent use of technology.

In an era of digital transformation, nurses are at the forefront of adopting innovative tools to enhance patient care, safety, and operational efficiency. This session highlights real-world implementations that demonstrate how technology is revolutionizing nursing practice. 
 
One key initiative involves the use of Robotic Process Automation (RPA) to streamline routine tasks. Projects such as the electronic e-trolley checklist and nursing competency tracking system have significantly improved compliance, accuracy, and audit readiness while reducing manual workload. 
 
To enhance emergency preparedness, gamification in Code Blue training has been developed , creating engaging and interactive simulations that boost team performance and improve knowledge retention during high-stakes scenarios. 
 
Another advancement in patient safety is the adoption of AI-powered facial recognition technology for accurate, contactless patient identification—particularly valuable in psychiatric settings where traditional identification methods may be challenging. 

In addition, this session will share how nurses are leveraging Epic EMR capabilities to streamline and digitize workflows. A key example is the shift to a paperless process for patient property safe-keeping, improving traceability, accountability, and efficiency in managing patient belongings. 
 
Together, these innovations represent practical, scalable strategies that support nurses in delivering safer, smarter, and more responsive care. Attendees will gain valuable insights into the challenges and successes of implementing digital tools in clinical settings, and how nurses can lead transformative change in healthcare through technology. In an era of digital transformation, nurses are at the forefront of adopting innovative tools to enhance patient care, safety, and operational efficiency. This session highlights real-world implementations that demonstrate how technology is revolutionizing nursing practice. 
 
One key initiative involves the use of Robotic Process Automation (RPA) to streamline routine tasks. Projects such as the electronic e-trolley checklist and nursing competency tracking system have significantly improved compliance, accuracy, and audit readiness while reducing manual workload. 
 
To enhance emergency preparedness, gamification in Code Blue training has been developed , creating engaging and interactive simulations that boost team performance and improve knowledge retention during high-stakes scenarios. 
 
Another advancement in patient safety is the adoption of AI-powered facial recognition technology for accurate, contactless patient identification—particularly valuable in psychiatric settings where traditional identification methods may be challenging. 

In addition, this session will share how nurses are leveraging Epic EMR capabilities to streamline and digitize workflows. A key example is the shift to a paperless process for patient property safe-keeping, improving traceability, accountability, and efficiency in managing patient belongings. 
 
Together, these innovations represent practical, scalable strategies that support nurses in delivering safer, smarter, and more responsive care. Attendees will gain valuable insights into the challenges and successes of implementing digital tools in clinical settings, and how nurses can lead transformative change in healthcare through technology. 

With over three decades of experience in the healthcare sector, spanning both public and private organisations, Kok Cheong stands out as a passionate and visionary leader committed to transforming and elevating the quality of nursing care and services.  In his dual roles as Deputy Director of Nursing at Changi General Hospital and Deputy Director at SingHealth Office for Service Transformation, he spearheaded the planning, implementation and scaling of nursing innovation projects in CGH and across the cluster.  His approach leverages extensive expertise in quality improvement, risk management and healthcare technology. 

Kok Cheong has been a qualified Singapore BioDesign Faculty Fellow since 2021, a role which has enabled him to better facilitate and mentor nurses in identifying unmet clinical needs, developing evidence-based ideas and solutions, collaborating with other stakeholders and implementing innovative solutions. 

Furthermore, as current Chairperson for the Nursing Research and Innovation Council at SingHealth, he provides leadership, guidance and facilitation for nursing research and innovation projects at the cluster level.  His influence extends beyond these roles, as he also serves on several expert panels within CGH and SingHealth to review and evaluate innovation proposals for awards and funding applications, further contributing to the advancement of healthcare innovation.   

Kok Cheong's outstanding contributions to the profession and community have been recognised with multiple prestigious national awards, including the President's Award for Nurses in 2017 and the National Day Commendation Medal.  Driven by the mission of delivering patient-centric and holistic care, he is committed to empowering and inspiring the future nursing workforce to achieve excellence and innovation. 

I will be sharing on SingHealth’s journey in promoting nursing innovation culture.   Examples of some nurse-led innovations will also be shared. 

An emergency-trained nurse by specialty, transitioned into the field of Nursing Informatics in 2013. Committed to clinical excellence and patient-centered care, and implemented various initiatives aimed at enhancing healthcare quality, driving nursing innovation to improve operational efficiency.

Theresa works in close collaboration with multidisciplinary teams and has played a pivotal role in strategic projects, including the implementation of Electronic Medical Records across diverse healthcare settings. 

The dialogue session covers: 

• Digital Tools in Daily Nursing Practice - Showcase how nurses are using electronic health records, mobile apps, and digital documentation systems to streamline their daily workflows and improve efficiency. 

• Smart Patient Care Solutions - Demonstrate how technology like remote monitoring, automated alerts, and digital tracking systems are making patient care more responsive and precise. 

• Patient Safety and Quality Care - Explain how digital tools enhance safety through features like medication verification, digital checklists, and automated warning systems that help prevent errors. 

• Improving Patient Outcomes - Share success stories of how digital innovations have directly improved patient care, recovery monitoring, and discharge planning processes. 

• Practical Implementation Tips - Provide real-world advice from nurses who have successfully adopted these tools, including how they overcame challenges and integrated technology into their routines. 

Shin Yuh is Director, Nursing, National Dental Centre and Deputy Director, Nursing Research, Transformation and Informatics at Singapore General Hospital (SGH) and SingHealth Group Nursing. She is also Director, Alice Lee Innovation Centre of Excellence, SGH Campus. 

She received her undergraduate studies from King’s College London under a Public Service Commission Scholarship and subsequently went on to pursue a Masters of Business Administration (with Specialization in Health Care Management) at National University of Singapore.  

Her research work focuses on well-being of the nursing workforce, the care environment and nursing sensitive indicators such as pressure injuries and falls. To date, she has authored/co authored 60 papers in peer-reviewed journals. She has also received numerous grants for her research work and is co-inventor on a patent and a provisional patent. She was conferred the President’s Award for Nurses in 2019. Shin Yuh is also a Singapore Biodesign 2021 Faculty Fellow and is involved in teaching of nursing students in institutes of higher learning. 

As the nursing lead for transformation, Shin Yuh is leading numerous projects aimed at changing the way nurses deliver care; in order to improve care quality, to meet the healthcare demands of tomorrow, and to enable better care experience for patients and families.

The healthcare landscape has undergone significant transformations over the years, with bedside care and nurse leadership playing pivotal roles in this evolution. This presentation delves into how EHR and other innovation has changed the way Nurses deliver care and patients receive care.  

This presentation will also focus on how technology can be designed, trialed and implemented in busy acute care settings, for it to be impactful and sustainable.

Christopher is a Deputy Director of Nursing in NHG and TTSH. He has spent the last 2 decades of his career in clinical nursing, education and administration in TTSH Emergency Department (ED), one of the busiest EDs on our island nation. 

Christopher currently serves as lead for Group Nursing Innovation Office in NHG looking at building innovation capability, competency and partnerships across industries. In Tan Tock Seng Hospital (TTSH), he leads the Nursing Innovation Bunch (NIB), a nursing entity supporting innovation within and beyond the institution. 

On the partnership front, he serves as a faculty member and a fellow of the Centre of Healthcare Innovation (CHI), a creative think tank located on the Novena campus, enjoying his role in growing and sustaining the innovation ecosystem. 

Christopher is passionate about environmental sustainability both from a personal and a work front. He hopes to make a change by doing his part in the protection of our planet and biodiversity, leaving a legacy for future generations to enjoy. He enjoys working on the possibilities of incorporating elements of environmental sustainability into his work, benefitting our People, Profits and most importantly, Planet Earth. 

The healthcare sector significantly impacts the environment, contributing to greenhouse gas emissions, pollution, and waste. Climate change poses serious health risks, including heatwaves, extreme weather events, and vector-borne diseases. As a healthcare professional, we play a critical role in promoting sustainability and reducing our  organization's environmental footprint. 

Adopting sustainable practices can mitigate climate change's health impacts, improve patient outcomes, reduce costs, and enhance care quality. Simple actions include reducing paper usage, using eco-friendly products, and promoting sustainable transportation. More complex initiatives include implementing energy-efficient systems, reducing anesthesia waste, and advocating for climate policies that protect public health. 

By embracing environmental sustainability, we contribute to a healthier planet and population. Collective action can lead to significant positive change. Healthcare professionals can promote a healthier, more sustainable future by working together. This involves recognizing the interconnectedness of human health and the environment and goes way beyond taking action to reduce harm. 

Every effort counts, and healthcare professionals can make a difference. By prioritizing sustainability, you can help create a better future for patients, communities, and the planet. Sustainability is essential to delivering high-quality, patient-centered care.

Dr Margaret Soon is the Director of Nursing at the National Centre for Infectious Diseases (NCID). Throughout her distinguished career, she has developed expertise in Critical Care Nursing, Infection Prevention and Control (IPC) & Infectious Disease Nursing, playing a pivotal role in managing numerous disease outbreaks. Her professional interests extend to Nursing Ethics, Research and Teaching. 

Her academic credentials include a PhD in Nursing from Case Western Reserve University (USA), a Master of Public Health from the University of New South Wales (Australia), and a Professional Diploma in Tropical Nursing with Distinction from the London School of Hygiene and Tropical Medicine (UK). 

Dr Soon has demonstrated strong leadership across diverse portfolios, from clinical practice to elderly care. She co-led the Framework on Integrated Care for the Frail Elderly (FIFE) initiative, enhancing care delivery for vulnerable older adults. Her expertise was particularly valuable during the COVID-19 pandemic, where she played a vital role in strengthening healthcare capabilities. 

Recently appointed as Head of the Infection Prevention, Control and Outreach Office of NCID (ICON) in April 2025, Dr Soon brings together her expertise in clinical practice, education, and systems improvement, and continues to contribute to national healthcare initiatives. She remains a steadfast advocate for nursing development and evidence-based practice across healthcare settings. 

This session is an interactive dialogue session covering the following: 

• Lessons learned from technology deployment during COVID-19, such as S3, Trace together etc. (Real-world stories are welcomed).  

• Challenges in implementing health tech solutions at scale 

• Building Future Resilience: Lessons learned from COVID-19 digital responses and how these insights are shaping future pandemic preparedness strategies. 

Faiz Mordiffi is a healthcare leader with over 16 years of experience, spanning military command and clinical leadership in Singapore’s public healthcare system. Currently serving as an Assistant Director at Woodlands Health, Faiz leads initiatives in nursing quality, patient safety, and risk management. 

Drawing from his dual background in defence and healthcare, Faiz brings a systems-level perspective to crisis response and resilience building. During the COVID-19 pandemic, he played an integral role in implementing digital tools to support outbreak operations and safe care delivery. He also contributed to rapid-cycle quality improvement and policy adaptations in a high-uncertainty environment. 

Faiz continues to advocate for the use of practical, scalable technology to empower frontline teams and improve patient outcomes. 

His session will share lessons learnt from the pandemic, highlight the challenges of deploying tech at speed, and offer insights into building future-ready healthcare systems that are digitally agile yet people-centred. 

Faiz holds an MBA in Healthcare Management and is actively involved in national quality and patient safety networks. 

The digital age is transforming nursing, integrating technology into patient care, education, and administration. Electronic health records (EHRs), telehealth, and mobile health apps enhance efficiency, accessibility, and personalized care. Advanced tools like artificial intelligence and data analytics assist in clinical decision-making, improving outcomes.

Digital platforms enable remote monitoring, reducing hospital visits, and empowering patients in self-care. Nurses leverage e-learning and virtual simulations for skill development and staying updated on best practices. However, challenges like maintaining data security, addressing the digital divide, and managing technology-related stress remain.

Embracing the digital age fosters innovation and elevates the nursing profession to meet evolving healthcare needs.

Ms Bella Tan is the Head of Nursing at the Youth Preventive Service, Health Promotion Board, Singapore. With extensive experience in both clinical practice and teaching, she is passionate about driving innovation in school health screening programmes, clinical education and population health. 

She currently oversees the delivery of school health programmes, and professional practice and standards. She has led the team and collaborated with various agencies to implement nurse-led screening initiatives and Grow Well SG - a programme aimed at providing every child with a personalised health plan to foster healthier lifestyles. 

Ms Tan holds a Master of Public Health and a Master of Business Administration. Prior to her current role, she served as Programme Director at the School of Health and Social Sciences, Nanyang Polytechnic.

This forward-looking track examines how digital innovations are reshaping bedside care and crisis management. Through expert presentations and panel discussions, participants will explore sustainable technology methods, pandemic preparedness strategies, and the role of technology in emergency response. The session emphasizes the importance of building resilient, technology-enabled healthcare systems for future .